Store Policies

Exchange Policy

With the exception of pants and coats, all items are final sale. We understand that the perfect pair of pants is hard to buy online, so we are happy to provide store credit should the pants not fit. Pants/coats must be returned within 10 days of receipt to be eligible for store credit. Once the item has been received by 613FF, you will be issued a gift card for the total balance of your pants/coat. Return shipping is at the cost of the recipient. Discounted pants and coats are final sale and not available for exchange. 

Items can be returned to:

Marlène.

44 Chestnut St 

Ottawa, ON

K1S1A1

 

Shipping

All packages are shipped expedited. Once your items have been shipped, your tracking information will be emailed. Packages are shipped once a week. Please allow five full business days to elapse before contacting us regarding your shipment. US expedited shipping is $18.00 flat rate and free on orders over $200CAD. Canadian shipping rates are as follows: 

Price Shipping Cost

$1 - $99.99

$15.00
$100 - $149.99 $7.00
$150+ 
Free
Build a Capsule Wardrobe

Build a Capsule Wardrobe

Join us for the first event in the Marlène workshop series